Support
Support
Questions, a skill that doesn’t install, or a billing problem: write to vlasovteodor1@gmail.com. Include your operating system and the skill’s command, and for billing questions the email you paid with and the order ID from your receipt.
Common fixes
- Claude Code doesn’t see a new skill. Check that the folder is at
~/.claude/skills/<name>/SKILL.md. If the skills folder was just created, type/reload-skillsonce. - A render fails. Install the tools the skill lists under “Needs” (Node.js, Python, ffmpeg) and try again.
- Pro is not active after paying. Open Settings → Restore purchase and enter the email and order ID from your receipt.
- Delete your data. Settings → Delete all my data. See the Privacy Policy.